Complex Care

Complex care is specialist support provided to help people manage complex health and medical conditions which might include chronic or long-term health conditions terminal illnesses, life-limiting illnesses or specialist medical conditions that require extra and intensive Care and Support to manage their symptoms and day-to-day activities.

We are here to help when you need us
  • On call 24/7 for client needs
  • Flexible and fast scheduling
  • Regular quality assurance
  • Thorough care management and family support
  • Double the care team staff of other agencies
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Have questions?

Your local team of Client Care Managers are on call 24/7 to answer your questions and work with you to design a person-centred plan of care that is right for you.

Contact Us Today

Our Complex Care Services

A qualified, skilled caregiver can transport you home from the care facility, and provides essential support during an often stressful time.

Basic personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Toileting and incontinence care
  • Status reporting to family
  • Safety and fall prevention
Transition home™ package
  • Consultation and personalized care plan
  • Transportation to support the critical initial transition
  • Errands, grocery shopping, prescription pick-up, housekeeping
  • Meal preparation and nutrition
  • Rehabilitation reminders, physical and emotional support and companionship
  • Transportation to rehabilitation sessions, doctor appointments and personal events